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Transforming the Payment Landscape: Euronet’s Contributes to Power One of the Largest Non-Bank Prepaid Card Programs in Malaysia

Revolutionizing Digital Payments: Euronet Unveils Next-Gen E-Wallet for TNG

  • Issuing
  • South East Asia
Company Size
501-1000 employees


  • Deliver an end-to-end comprehensive e-wallet.
  • Allow users to make payments to more than 80 million Visa
    merchants globally.

A brief on TNG Digital

TNG Digital Sdn Bhd (“TNGD”) is launched by Touch ‘n Go Sdn Bhd and Ant
Group, which is the parent company of Alipay, China’s largest online
payment platform. Established in 2017, TNGD is the owner and operator
of Touch ‘n Go e-Wallet, Malaysia’s leading e-Wallet company, with over 18
million registered users.

Touch ‘n Go eWallet provides financial services and payments services to
both retail users and small to mid-sized businesses, across physical and
online infrastructure.

The combination of Touch ‘n Go’s strong domestic brand, dominance in
tolls, transit and parking, and Ant’s leadership in the development of open
platforms for technology-driven inclusive financial services, makes it one
of the principal providers of financial services.

Triggers for change

One of the key factors that led change was the sudden rise and
emergence of mobile banking and internet banking. The support that
universal 4G coverage rendered through affordable data, with 5G on its
way further surged e-wallet usage, which has eventually become an
inevitable trend.

Additionally, the pandemic played a significant role in encouraging users
to adopt the “new normal”, making TNG espouse the idea of an e-wallet.

TNG: Need and Challenges

TNG needed a comprehensive payment solution that could cover an end-
to-end payment life cycle of a customer, including payment initiation,
authorization, processing, settlement, and reconciliation.

Their vision was to expand and transform their payment ecosystem
enhance the proposition by enabling consumers to access funds in their
wallets for all forms of transactions including in-store, e-commerce, and

Partner with Euronet

TNG joined hands with Visa to develop the repaid card solution, which also
leverages Euronet’s Ren Payment platform and link each card to a user’s
Touch ‘n Go e-wallet.

“In today’s environment, strong partnerships and delivering a clear value
proposition to customers and users is the only way forward,” said Alan Ni,
Chief Executive Officer, TNG Digital Sdn Bhd. “We are pleased to have a
partner with proven credentials in the end-to-end issuing and processing
space in Asia with a pre-approved payment infrastructure and highly
configurable platform with APIs and sandboxes to meet our aggressive go-
to-market strategy. After an extensive RFP process, Euronet and the Ren
payments platform were awarded the project. We believe that Euronet has
the capacity and commitment needed to support our vision to be
Malaysia’s No. 1 e-payment provider, paving the way for a cashless
society and digital adoption.

How did we help?

Designed to be cloud native, Ren’s microservices based architecture uses
modern design principles to deliver end-to-end digital payments
experiences for users of the Touch ‘n Go eWallet. The Ren framework
provides key functionality for this project such as:

  • Services for virtual and physical card management, switching,
    scheme gateway, and back-office support including reconciliation,
    settlement, fraud management, ACS authentication and other
  • Delivery through a state-of-the-art PCI DSS and ISO27001 Certified
    Primary and Disaster Recovery data center to comply with local
    regulations. The data center is compliant with RMIT / ITO and BPO
    frameworks as required by the local regulator.
  • A sophisticated, highly configurable payments platform with APIs,
    sandboxes and efficient microservices for affecting change and
    building new feature functionality rapidly and efficiently.

This prepaid card program improves the reach of the Touch ‘n Go e-wallet
and allows its users to make payments to more than 80 million visa
merchants globally.

Leverage Ren Payments

Ren is a real-time and end-to-end payment solution that provides banks,
fintechs, and payment processors with relentless reliability and modern
technology. It simplifies the complicated payment world.

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